Big thank you to Eva from EM Properties & Services for her (most recent) help last week in sorting out my challenges with ATIB in Inca and the Housing Ministry in Palma to resolve issues with the cadastral for our flat in Campanet. There appears to be no end to her talents and her willingness to help us through upgrading our flat and with getting through the bureaucratic minefield of owning property in Mallorca. When we’ve needed an electrician, a plumber, a joiner or a builder Eva has always been able to recommend reliable and efficient local tradesmen and made sure they carry out the work whether we are there or back home in Scotland. Cannot imagine we would have made so much progress since buying without her help. No job too small, too big or too challenging it would seem. Got a challenge – Call Eva. Job done!
I cant thank EVA enough from EM Property Services. This post and review could not possibly describe the difficulty to getting anything done to our holiday house, purchased five months ago. We needed many things done with plumbing, electrics and building works and in the five months pretty much only managed to have the house painted. This was done whilst we were overseas thinking we organised a specialist. A bad decision, finished up with a botched up job because I did not know better.We traveled again from Australia for another four weeks with a huge list of work that hadn’t started. Pleading with my estate agent for help, they recommend I contact EVA. I went through the process by email and my plight. EVA asked for a list which was two pages long. We arrived in Mallorca and she met us that very morning we arrived. Within three weeks of contacting EVA, we had building works going, such as major drainage, water treatment, electrics, alarm system and furniture restored and delivered. Yes, all in three weeks and Xmas in between. This lady is the most tenacious hard working person I have ever met. No, or “cant be done” is not in her vocabulary. All tradespeople turned up on time and the next day. Just amazing for Mallorca.I am beginning to learn how difficult it can be, getting anything done in Mallorca and dealing with government. My garbage rates with the council was not in my name and needed to be changed and bank details also changed. I made five trips and and appointments to the town hall over a period of three weeks. Each time I was referred to see someone else or they were on holidays. I mentioned it to EVA. Eva picked me up the following week, took me down the Town Hall with my papers, translated for me and all got done in thirty minutes. I am so grateful and relieved with all the frustration I’ve had over five months. Going back to Australia, I am pleased to have EVA continue looking after our property, getting more things done until our return in summer. I highly recommend EM Property Services.
LA Lane Epsom Aucland N Z
I have had a working relationship with Eva Burns since 2007, when I purchased a half built house in Campanet. Eva was the agent who sold me the house and guided me through the various legal and financial procedures that this entailed.Since the house consisted of only the roof and walls, the building needed to be completed. I employed Eva as a construction manager, in which capacity she provided language translation services, located the builders and oversaw the building process itself, acting as a liason between the many workers and agents concerned in the project and myself. She fulfilled this role with great professionalism and integrity. Since the house has been built, it has been made available by us as a holiday let. Eva has been the manager of this enterprise and has been outstandingly efficient at all times, both in her interactions with our guests and in the many tasks this entails, including meeting the guests and overseeing the cleaning, as well as ensuring that the maintenance of the house and garden is kept to the highest standards. In the ten years that we have had a professional relationship, Eva has been a pleasure to work with. She has a wide range of local knowledge, which she has used on my behalf. I hope to be able to use her services in the future, both in the management of my house and any other business ventures that may ensu(signed) Tony Lane The house website on Ownersdirect is https://www.ownersdirect.co.uk/accommodation/p8061479
A big thanks to Eva for sorting out a great holliday rental finca for my family to stay in for our recent wedding. Her help was most appreciated and ensured our family were well cared for at this excellent property. Eva.Many thanks from us both. Great company that Eva runs and one we would recommend.
Excellent last minute booking and help with EMPS, met us there and welcomed us with open arms! Perfect service and a lovely place she recommended.
Amelia Jane Russell
Eva was great when my partner had his phone stolen while on holiday in Majorca , came to the police station with us and was our translator so that we could get all the correct forms to take home for insurances to claim back , she was there over an hour helping run through what happened brilliant job couldn’t of done it with out her . Highly recommend
Eva has been house sitting my property for the past 24 months. Her honest and down to earth reliability made her my first choice. I am so happy she accepted. Using her 18-year knowledge of the island no issue has ever been too big or too small to tackle. She has dealt with all my emergencies quickly. My guests love her and she has kept my high standards of cleanliness and hospitality. I am proud of the way she represents me when estate agents visit.